Requisition ID: 96596
Job Category: Human Resources
Location: Medellin, Antioquia, Colombia
Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you.
As part of our Shared Services group, comprised of Finance, Marketing, Communications, Human Resources, Commercial, Legal and Facilities, we support the business achieve their goals through a range of strong technical capabilities. We ensure delivery of services through the skills of our people, methodologies, and systems.
Hatch Ltd. is seeking a highly motivated and energetic English speaking Human Resources Assistant to join our HR Shared Services team in Medellin! In this role, you will report to the Regional HR Service Center Lead and collaborate with the broader Human Resources group to ensure that every employee experience at Hatch is exceptional.
The Human Resources Shared Services team is a client-focused team that works in partnership with employees, managers, and other HR functions to provide strategic, simple, and efficient solutions that drive operational excellence and business results. The ideal candidate will have outstanding attention to detail, strong administrative skills, competent in data entry, MS Office including advanced Excel, familiarity using ticketing tool (Zendesk) and HR technology (SAP, SuccessFactors), with proven ability to handle confidential matters.
Responsibilities include:
Recruitment and Onboarding:
When it comes to the recruitment and onboarding of new hires, responsibilities include:
- Supporting the administrative part of the new hire process (i.e., creation of employee in HR System).
- Assisting where necessary during the pre-boarding and onboarding of employees, i.e. staying in touch with them, answering their questions, sending them relevant material, and so on.
- Administer new employee on-boarding, including organizing and performing new hire orientation, creating new employee files, ensuring all necessary paperwork is properly filled out and submitted to appropriate persons and updating records of new staff.
Administrative Tasks:
A relatively big chunk of the HR coordinator’s work consists of performing administrative tasks. These include, but are not limited to:
- General administration and coordination.
- Provide personnel policy and procedure guidance to employees and management.
- Assist with payroll administration and other local processes
- Maintain and update both hard and digital copies of employee’s records.
- Answer all internal and external HR-related inquiries or requests.
- Assist with other HR responsibilities that may arise from time to time
- Execute and manage transactions in HRIS, including increases, bonuses, leaves, absence administration, terminations etc.
Reporting and Recommending:
An important part of the HR Coordinator’s job consists of trying to improve existing processes. In order to do so, the HR Coordinator needs to develop a deep understanding of the data through a lot of data analysis and reporting.
Tasks that go with this part of the job include:
- Conduct audits of HR data and perform corrective actions.
- Generate reports on general HR activity.
- Recommend possible actions to improve existing processes.
Employee Benefits:
While Hatch has a Benefits team, the HR Coordinator also has some benefits-related duties. These include:
- Be the first point of contact for employees with benefits-related questions and problems, escalate to Benefits Advisor as necessary
- Administer various employee benefits programs, such as group insurance, long-term disability, pensions, etc.
- Support any other special projects and duties as assigned.
Essential Qualifications and Skills
Education and Experience:
- Degree or diploma in Human Resources Management, or in another related field.
- Minimum of 2 years of related HR experience required.
Interpersonal and communication skills:
- Positive-minded person that has a great attitude towards the job responsibilities
- Communicates clearly, both in writing and verbally, in order to create a clear and communicative environment with employees, members of the HR management team, and during group presentations and meetings.
- Displays strong customer service skills and be a demonstrated team player.
- Establishes and maintains supportive working relationships.
- Being able to deal with a diverse group of people in potentially adversarial situations using a calm, tactful, discreet, and effective approach.
- Business-level English language skills, both written and oral.
Organizational and time management skills:
o Prioritizes and plans work activities in order to manage time efficiently while managing a high volume of work.
o Multitasking; being able to work with a sense of urgency in a dynamic, very fast-paced environment.
Analytical, problem-solving, and decision-making skills:
- Effectively analyzes data, drawing logical conclusions and providing reasonable recommendations.
- Identifies issues and resolves problems in a timely manner.
- Be able to exercise mature judgment.
Strong attention to detail:
- Accurately and thoroughly monitors work for quality.
- Ensure standard specifications are met, including high-level proofreading.
- Enter and review data efficiently and accurately.
- Stay focused during highly repetitive tasks.
Computer and administrative skills:
- Demonstrates intermediate to advanced computer proficiency in Microsoft Office Suite, advanced Excel skills an asset.
- Experience in creating organizational charts, reports, and other documents.
- Previous HRIS experience and data analysis an asset; SAP and Success Factors experience preferred.
- Ability to be flexible and confident, as well as being able to work independently.
Why join us?
What we offer you?
- Flexible work environment
- Long term career development
- Think globally, work locally
Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.
We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.
