Supervisor Mobilisation

Fortescue • Perth, WA, AU • 1w ago

Our Opportunity

Work Location: Fortescue’s Perth office is located on the traditional lands of the Whadjuk people.

Roster: 8D/6R - 10hrs per day

12 Month Fixed Term Opportunity

We are seeking an experienced Mobilisation Supervisor to lead and support the Mobilisation team through high-volume onboarding and project activity. This role is responsible for supervising Mobilisation Officers, providing hands-on support during transactions, and troubleshooting internal queries to ensure seamless mobilisation outcomes.

You will play a key role in training and supporting staff, setting and monitoring KPIs to maintain a consistently high level of service delivery, and building strong, collaborative relationships with internal and external stakeholders.

The role also focuses on driving efficiency through innovative technology solutions, improving onboarding turnaround times, and ensuring data integrity through regular reporting.

You will champion mobilisation processes and procedures while coordinating mobilisation activities for new projects and developments, contributing to continuous improvement across the function.

Key Responsibilities

Supervise the Mobilisation Officers and provide support during transactions and troubleshoot internal team queries.
Ensure staff are trained and supported in their roles.
Help maintain a high consistent level of service delivery through KPI setting.
Developing strong, co-operative internal and external working relationships with stakeholders.
Manage and implement innovative technology functions to provide efficiency and a high level of customer service.
Conduct weekly and monthly mobilisation reporting identifying areas to improve onboarding turnaround time and data integrity.
Develop, maintain and champion department processes and procedures.
Mobilisation coordination for new projects and developments.

Qualifications and Experience

Previous experience in a leadership position
Experience in mobilising high volumes of people in a timely manner across a variety of operations (preferably within the resources industry).
Strong analytic skills and a high attention to detail
Intermediate to advanced Excel skills
Excellent customer service skillset with experience dealing with multiple customers.
Provide leadership by coordinating and motivating the team by setting daily KPIs and deadlines.
Exemplary written and verbal communication skills
Exposure to managing multiple and competing priorities.

About Us

Be part of something big. Fortescue is leading the world with our plan to decarbonise our iron ore operations, projects that harness renewable energy and the development of technology that will change our planet forever.

Our Commitment

Fortescue celebrates individual strengths and team members are encouraged to bring their whole selves to work. Our global workforce drives and promotes an inclusive culture, both within our organisation and throughout the communities we interact with. Diverse backgrounds include First Nations Peoples, people with disabilities, LGBTQ+ community, gender, neurodiverse, cultural diversity, all age groups, and those with an intersectional or multiple diverse characteristics. We encourage candidates from all backgrounds to apply.

https://fortescue.com/careers

Internal Candidates / Current Contractors please apply via Success Factors Careers Portal. For further information on how to apply please visit the Fortescue Hub.

Fortescue reserves the right to close applications early should a suitable pool of candidates be identified. Fortescue will never contact you to ask for payment of any kind, whether directly or through a third party.