Wood is recruiting for a Quality Supervisor - Expression of Interest - 6 months to join its Singapore Business Unit focusing on supporting the application of quality principles, systems, and measures and the quality management system on an onshore/nearshore oil & gas facility in Basra, Iraq.
This role is a full-time office-based role in Basra, Iraq to be based on a 6*2 rotation for Expats and Daily work schedule for IRAQ Nationals
Note: This role is for a short term basis for a period of 6 months with a potential of extension
Job Purpose
Manages or supports the application of quality principles, systems, and measures and the quality management system across a program or project. Focused on improving delivery efficiency customer satisfaction and reducing potential risks and rework whilst complying with Quality policy, and standards and delivering agreed objectives.
Ensures compliance with the Wood Business Management System and compliance through a structured assurance program.
Supporting measures that ensure predictable delivery and continuous improvement using performance data to make factually based decisions. Engaging and presenting program/project leaders with information and data to enable preventive interventions.
Key Accountabilities and Responsibilities:
- Supporting the management of all aspects of Quality across the breadth of their respective organization and the services we provide.
- Identification and regular engagement with key stakeholders to promote quality management and gather feedback on performance.
- Support the effective planning and allocation of resources (including people and budgets) enabling the delivery of agreed objectives and deliverables.
- Implementing the Wood Business Management System (BMS) across their organization ensuring that its application is effective and that compliance with the system is routinely monitored, assessed, and improved as necessary. Facilitate external BMS certification as appropriate.
- Ensuring consistent and effective implementation of Quality supporting systems across their organization (e.g., NCR, improvement actions, lessons learned, etc).
- Supporting tenders and proposal activities for their organization
- Planning and execution of risk-based assurance plans including the escalation of significant findings to program/project leaders.
- Monitoring and analysis of delivery performance data, regularly reporting themes and trends to senior leaders, and undertaking intervention as required.
- Ensuring quality support through Supply Chain processes to ensure the right first-time delivery of products and services
- Gathering and acting upon customer feedback ensuring action is taken to maintain and improve customer satisfaction
Expected:
- Degree/diploma or local equivalent in Quality management, project management, or related discipline (desirable)
- Lead Auditor qualification by a recognized industry body (essential)
- Membership of CQI/ASQ Quality organizations, Project Management Institute or equivalent (desirable)
- Formal training in recognized root cause analysis techniques (essential)
Knowledge, skills, and experience:
- 10+ years of relevant experience (preferably in the associated industry)
- Due to operational requirements, this role will be required to work either day or night shifts as scheduled.
- Comprehensive understanding of industry standards (ISO 9001)
- Proficient in the analysis of processes and data
- Proficient in Microsoft Office
- High Level of communication skills in both written and spoken format
- Proficient in the use of continuous improvement tools and techniques
Personal attributes:
- Leads by example.
- Excellent planner and organizer
- Analytical, problem solver and systematic thinker
- Excellent inter-personal skills and team player
- Empower others to make decisions within established parameters
