Job Description
JOB PURPOSE
Entry-level Information Technology (IT) position that works as a part of a team to assist, under supervision, to ensure the stable operation of Nevada Gold Mine's computer networks. Performs activities essential to planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links. Performs more routine tasks or work on a minor phase of a larger project.
Responsibilities
Primary responsibilities and tasks:
- Install/troubleshoot network gear and cabling as required (focus on Layer 1 and Layer 2)
- Maintain network documentation (Solarwinds, Netbrain, Sharepoint Files, etc.)
- Collaborate with peers, administrators, engineers, and architects on network design and implementation
- Work with all departments to determine how best to support and implement their networking needs
- Travel to active mining and remote network sites to maintain and support network functions
- Configure switches, workgroup bridges, UPS, and other network infrastructure as directed by Network Lead
- Perform basic level network troubleshooting to isolate and correct network issues
- Provide 24/7 network support on a rotating on-call basis
- Resolve straightforward queries from others as applicable by providing information on policies and/or procedures, referring the most complex issues to others
- Contribute to the delivery of projects, carrying out specified project activities within defined time and quality parameters
- Follow the organization's HS&E policies, procedures, and mandatory instructions; to identify and mitigate risks, and to safeguard the environment and the wellbeing of oneself and others
- Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching
- Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media
Qualifications
Education
- Bachelor of Science degree in Computer Science, Management Information Systems, Networking, or related Engineering discipline; or equivalent experience
- Basic level networking certification preferred (I.E. Network+ or equivalent)
Experience
- Familiarity with common network hardware
- Proficiency with Cisco IOS "show" commands
- Competency with physical installations
- Basic understanding of Wireless and Network fundamentals
- Competency with troubleshooting methodologies
- ITIL Fundamentals
Core Values & Company Dna
Zero Harm Workplace
Because our people are our greatest asset, safety is of paramount importance. It is inherent in every part of our business and is everyone’s responsibility to adhere to our safety standards. As a business, it is an integral requirement to not only ensure the safety of our employees, but also the communities in which we operate. We
aim to mitigate known hazards and target a zero-harm workplace. Responsible and Accountable
Act as owners, respect each other as peers and work as a team towards achieving our mission (One team, One Mission). Take initiative. Own up to mistakes and learn from them. Drive change. Lead by example and always look for ways to make things better.
Partnerships
We foster genuine partnerships and deliver on our commitments to partners. Earn trust and create transparency to build and enhance enduring partnerships between our employees, shareholders, stakeholders and with the countries and local communities in which we operate.
Build a Sustainable Legacy
We earn our social license by being a valued member of our host communities by creating economic activity. We manage the impact of our operations and strive to be the industry leader in safety, health, and environmental practices.
Results Driven
We are results-driven through agile decision-making and disciplined execution. Keep it simple and deliver fit-for-purpose solutions.
World-Class People
Attract and develop strong, world-class people who are informed and involved in the processes of the company. Who act with integrity and are tireless in their pursuit of excellence.
Be Honest, Transparent, and Act with Integrity
We communicate directly, honestly, and transparently. Create platforms to enable employees to feel free to voice their opinions. Act with integrity, always.
