Job Purpose
JOB DESCRIPTION
To lead and execute end-to-end change management and communication strategies for transformation initiatives across Maaden. The role requires operating in a fast-paced, agile environment, similar to a marketing agency model, managing multiple priorities, stakeholders, and campaigns simultaneously. The position ensures effective stakeholder engagement, clear communication, and high adoption of change initiatives.
Key Accountabilities
- Change & Communication Execution
- Design and deliver integrated change and communication plans for multiple initiatives in parallel
- Translate complex business transformations into clear, engaging messaging for different audiences
- Develop high-quality communication materials (campaigns, leadership messaging, storytelling, internal branding)
- Agile Delivery & Campaign Management
- Operate in an agile, sprint-based environment with rapid turnaround times
- Manage multiple “campaigns” simultaneously (similar to agency client handling)
- Prioritize competing requests and deliver under tight deadlines
- Stakeholder Management
- Act as a trusted advisor to senior stakeholders and project leads
- Handle high-pressure situations, ambiguous requirements, and last-minute changes
- Align messaging across functions to ensure consistency and clarity
- Adoption & Impact Tracking
- Monitor change adoption, engagement levels, and communication effectiveness
- Adjust strategies dynamically based on feedback and data
- Support embedding of new behaviors aligned with “Team Maaden”
Minimum Qualifications, Experience And Competencies
Minimum Qualifications:
- Bachelor’s degree in Communications, Business Administration, HR, or related field
- Certification in Change Management (e.g., Prosci, ADKAR) is preferred
Minimum Experience
- 6–8 years of experience in change management, internal communications, or consulting
- Experience working in fast-paced environments (e.g., marketing agencies, consulting firms, or transformation programs)
- Proven experience managing multiple stakeholders and projects simultaneously
- Experience supporting large-scale transformation or culture change initiatives
Maaden High Performance Competencies
- Discipline
- Agility
- Collaboration
- Continuous learning
- Pace
Skills - Core Skills
- Exceptional communication and storytelling skills (written and verbal)
- Strong stakeholder management and influencing skills
- Ability to simplify complex information into clear messages
- Agile & Delivery Skills
- Ability to work in agile environments with rapid iterations and shifting priorities
- Strong project and time management under pressure
- High responsiveness and ability to deliver with short turnaround times
- Behavioral Competencies (What you’re really hiring for)
- Resilience and ability to perform under pressure
- Proactive, solution-oriented mindset
- Comfort with ambiguity and frequent change
- High ownership and accountability