Company Description
Be part of the team. The team that makes it happen.
We are the world’s leading diamond company, powered by thousands of people around the world who are driven to support thriving local communities, protect the natural environment, and stand with women and girls, focused on Building Forever.
If you like chasing demanding targets, thrive on making decisions in the pursuit of brilliance, and enjoy the support of the world’s finest experts, we have a place for you.
Job Description
The De Beers Group of Companies has an exciting opportunity for a motivated and detail-oriented individual to join our Engineering & Site Services team as a Travel Administrator at the Gahcho Kué Mine, Northwest Territories. Reporting to the Senior Supervisor, Camp & Travel, this position operates on 5 days on / 2 days off rotation, working at home with occasional site visits.
As a Travel Administrator, you will be the single point of accountability for all travel and accommodation logistics to and from mine site. This includes flight bookings, passenger manifests, room assignments, and managing irregular operations (IROPs) such as delays or cancellations. The ideal candidate thrives in a demanding environment, enjoys multi-tasking, and is committed to safe working practices and operational excellence.
Work Schedule
- Rotation: 5 days on / 2 Days off
- Hours: Monday 8:00 AM – 5:00 PM, Tuesday 11:00 AM – 8:00 PM, Wednesday 5:00 AM – 2:00 PM, Thursday 8:00 AM – 5:00 PM, Friday 8:00 AM – 5:00 PM
- Additional: Some statutory holidays on fly days may require work at an overtime rate
Key Responsibilities
- Accommodation Management: Oversee room assignments for 450 rooms, ensuring alignment with rotation patterns, shift schedules, and special requirements. Maintain occupancy dashboards and generate daily reports.
- Travel & Aviation Coordination: Plan and book charter/commercial flights, manage passenger manifests, and coordinate with northern carriers. Handle irregular operations (IROPs) including delays, cancellations, and re-accommodation.
- Rosters & Scheduling: Maintain rotation rosters, align shift times with flight schedules, and prevent double bookings across rooms and flights.
- Compliance & Safety: Ensure adherence to WSCC codes, OHS/Mine Safety Regulations, and site policies. Support emergency response and maintain secure handling of personal data.
- Finance & Administration: Reconcile travel-related expenses, manage vendor invoices, and produce KPIs on utilization, performance, and compliance.
Reporting to the Site Services Supervisor, the role resides within the Site Services department. This is a site-based position working on a 5 x 2 Rotation from home with site visits as required.
Qualifications
Formal Qualifications:
- Education: Minimum High School Diploma; Aviation Management courses preferred (BARS compliant).
- Experience: At least 8 years in mining operations with aviation and camp coordination experience, including charter coordination and IROPs handling.
- Technical Skills: Proficiency in MS Excel and Word; ability to learn and use specialized software.
- Knowledge:
- Understanding travel policies, aviation compliance, and contingency planning.
- Experience in cross-cultural work environments.
- Strong analytical and critical thinking skills.
- Excellent organizational abilities and attention to detail.
- Ability to work independently under pressure and manage multiple priorities.
- Effective communication skills (verbal and written).
- Ability to lead process improvement initiatives and implement technology solutions for travel and accommodation.
- High level of professionalism and courtesy when dealing with employees, contractors, and external stakeholders.
- Comfortable working in remote environments and handling unpredictable conditions (weather, mechanical issues, etc.).
Beneficial If You Have
- Familiarity with dashboards and reporting tools;
- Nomadis travel system experience;
- Aviation Safety or Risk Management certifications (e.g., BARS, ICAO, IATA standards); &
- Proven ability to manage irregular operations (IROPs) and emergency scenarios with minimal disruption.
Please Note
- Preference will be given to Members of the Deninu Kué, Lutsel K’e Dene First Nation, North Slave Métis Alliance, Northwest Territory Métis Nation, Tlicho Government, or Yellowknives Dene First Nation, followed by non-indigenous residents of the Northwest Territories.
Additional Information
Who We Are
Active in Canada for over 60 years, we are part of De Beers Group, the world's leading diamond company. Globally, we are a team of more than 20,000 people, with operations in Canada, Botswana, Namibia, and South Africa, and activities across the diamond value chain from exploration to diamond jewelry retail. Our unwavering focus on sustainability and Building Forever fuels our commitment to advance standards across the diamond industry, protect the natural world, partner with local communities, and accelerate economic inclusion to support diversity in our business and beyond.
In Canada, we have more than 600 employees working at offices in Calgary, Toronto and Yellowknife, actively exploring for new diamond opportunities, recovering diamonds at the joint venture Gahcho Kué mine in the Northwest Territories, and closing and rehabilitating two mines.
At De Beers, we believe in the power of working in partnership with communities to create lasting, positive impacts that endure long after we recover the last diamond. Our inclusive and diverse workplace values mining with respect for the environment and nearby communities, and we seek team players who share our passion for Making Life Brilliant.
Safety
Safety first is a way of life for us. We are unconditional about the safety, health, and the well-being of our colleagues, at work and at home, and about that of the communities where we work. We aim to lead the industry by investing in innovation to protect people, who are at the heart of our business. Our high performing teams take accountability for their own and others' actions, work collaboratively, and always show care and respect
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Equity, Diversity & Inclusion (EDI)
As a global #HeForShe Thematic Champion, De Beers is committed to promoting an equitable, inclusive and diverse workplace where we value and respect every colleague for who they are. We provide equality of opportunity to enable everyone to fulfil their potential. Please inform us should there be any special requirements that should be considered as part of your application.
Building forever
Sustainability is at the heart of our decision-making – it is how we do business. Building Forever is key to our purpose as it represents our ambitious and holistic sustainability framework and is central to our ability to deliver long-term value to our communities and partners. This shapes how we protect our social and environmental license to operate, build a long-term legacy in our host communities and earn consumers’ trust in our diamonds that they can wear with pride.
Inclusion & Diversity
We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are. We provide equality of opportunity to enable everyone to fulfil their potential.
Referral
This opportunity is open to a paid referral incentive according to the Employee Referral Policy (HRM.AD.21.00). Referral incentives are applicable to De Beers Group internal employees only.
Background Checks
Successful candidates will be required to complete background screening which may include a criminal check and validation of qualifications.
