WHAT DOES AGNICO EAGLE VALUE?
At Agnico Eagle, our values never waver. We believe in trust, respect, equity, family and responsibility. Why? Because they express who we are, and they have helped us succeed in business for over 60 years. We value
you – your unique set of skills and experience. We value your willingness to build those skills and make a meaningful contribution to our company. And, we value your commitment to treat every person on our team with respect, helping us to operate safely, protect the environment and make a positive contribution to our local communities.
About Our Operation
Canadian-based and led, Agnico Eagle is Canada's largest mining company and the second largest gold producer in the world. It produces precious metals from operations in Canada, Australia, Finland and Mexico and has a pipeline of high-quality exploration and development projects. Agnico Eagle is a partner of choice within the mining industry, recognized globally for its leading sustainability practices. Agnico Eagle was founded in 1957 and has consistently created value for its shareholders, declaring a cash dividend every year since 1983.
Want to learn more about our Hope Bay Project? Click here!
Your Next Challenge
Reporting to the Coordinator, Information Technology (IT) you will be part of the IT-OT Department. You will ensure that the goals and objectives are achieved while promoting and respecting Agnico Eagle’s culture, Health & Safety Code of Conduct and the environment.
- Provide technical support and troubleshooting for all users at mine site;
- Maintain all site satellite, network and radio communications at mine site;
- Administer site database to track software and hardware installs to ensure licensing compliance;
- Manage site phone and voicemail Cisco CUCM;
- Administer Cisco switches/routers with ability to create and manage VLAN’s;
- Assist in the continuity of projects with other site departments and corporate office;
- Pull and terminate RJ45 and fiber network cabling in offices and Production Plant;
- Maintenance of all site printers, copiers and other peripheral devices;
- Responsible for maintaining consumable inventory and new product research;
- Manage, monitor, and test routine system backups and restores;
- Maintain and troubleshoot Camp television system;
- Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers, input/output devices, and workstations;
- Assist in the development and maintenance of all systems, applications, security, and desktop areas;
- Work independently with little or no supervision;
- Ability to follow Information Technology General Controls and Best Practices;
- Lifting and transporting of moderately heavy objects, such as servers, computers, and peripherals;
- Conduct all work safely and follow all mine safety procedures;
- Will be required to climb ladders and work at height for long periods of time;
- The position requires working outside for long periods of time in adverse working conditions;
- Will be required to go underground on occasions;
- Demonstrate awareness and commitment to health, community and environmental protection and take action to ensure that unsafe practices or non-compliant behaviors do not occur;
- Informs, involves and engages key internal and external stakeholders appropriately; develops and maintains positive relationships and represents Agnico Eagle, Hope Bay positively in the community;
- Other such duties as may be assigned.
What You Need To Succeed
- 3 years of experience providing advanced technical support of workstations and server environments;
- Valid Driver’s License;
- Hands-on software and hardware troubleshooting experience of Windows Operating Systems including; Windows 10 and Windows Server 2012 and 2019;
- Advanced knowledge of VMware;
- Knowledge of Windows Server AD, DHCP, DNS;
- Experienced with Office 365 Management;
- Good working knowledge of network switching, routing and vLANs (Cisco preferred);
- Intermediate level knowledge of Microsoft Office;
- Experience with backup/recovery solutions, operations, and disaster recovery testing;
- Cisco CCNA, CCENT and Microsoft MCSE are considered an asset;
- Fiber optic splicing experience is considered an asset;
- Remote mine and/or arctic experience is considered an asset.
Note that the official working language at our Hope Bay Project is English.
Your Work Schedule
- Schedule: 21 days of work, followed by 21 days for transportation and rest;
- Accommodations and meals are provided on site at no cost to the employee. Agnico Eagle provides charter flights to and from the mine site and will accommodate to cover other travelling expenses according to your location of residence in Canada.
