Role Summary
JOB DESCRIPTION
- Drives adoption and alignment to ensure smooth change and scaling across Maaden’s technology, digital, and operational transformation programs
- Partners with business, operations, and technology teams to prepare, support, and guide people through change, ensuring successful implementation of new ways of working
Key Responsibilities
− Develop and execute change management plans for technology, digital, and process initiatives
− Support communication, engagement, and readiness activities to prepare teams for upcoming changes
- Drive Alignment Across Stakeholders
− Collaborate with business units, CoEs, and field teams to align objectives, expectations, and timelines
− Facilitate feedback loops and help resolve adoption barriers
- Support Capability Building
− Deliver training, materials, and tools that enable new behaviors, systems, and processes
− Coach leaders and change agents to reinforce adoption and sustain improvements
- Monitor and Improve Change Outcomes
− Track adoption, readiness, and impact metrics to identify gaps and ensure desired outcomes are realized
− Provide insights and recommendations to improve ongoing and future change efforts
Core Competencies
- Change management & stakeholder engagement
- Communication and facilitation
- Training & capability building
- Problem-solving and continuous improvement
- Cross-functional collaboration
Qualifications
- Bachelor’s degree in Business, Organizational Development, HR, or related field
- 3–6 years’ experience in change management or transformation support
- Strong communication and stakeholder management skills
- Experience supporting technology or digital transformation preferred
