ABB wins first remote diagnostic service contract in Peru

Baden, Switzerland, November 12, 2013 – ABB, the leading power and automation technology group, has recently secured a three-year contract for remote diagnostic services to maintain and support an ABB gearless mill drive (GMD) system installed at Minera Yanacocha, South America’s largest gold producer. The mine is owned by Newmont Mining Corporation and located high in the Andes mountains of Peru, near the town Cajamarca.

Since the mine opened in 1993, the production has exceeded 26 million ounces. With such a huge output, reliable and well-performing equipment is essential. ABB’s state-of-the-art service solutions perfectly meet these requirements. The remote diagnostic service contract for the GMD system, commissioned in 2008, covers ABB SupportLine, troubleshooting and periodic maintenance reports.

In case of an unexpected shutdown the remote diagnostic services will enable ABB service teams from anywhere in the world to quickly provide support via a secure remote connection. With these services ABB will help keep the system running smoothly at all times and maximize their overall productive life. The periodic maintenance report helps to prevent any potential equipment issue well before production problems occur. With the early detection of possible operational issues the report complements scheduled service activities prior to a planned GMD system shutdown. Two ABB teams – in Peru and Switzerland – will be in charge of this service contract.

“This remote diagnostic service contract proves our customer’s confidence in ABB as a reliable service partner and the successful and long-standing cooperation between ABB and Minera Yanacocha,” commented Remy Lanoue, Global Service Manager for Mining.

ABB ( is a leader in power and automation technologies that enable utility and industry customers to improve their performance while lowering environmental impact. The ABB Group of companies operates in around 100 countries and employs about 150,000 people.